How Do I Make An Appointment?
Booking Instructions:
Step 1. Use any Book Now button to be directed to booking site.
Step 2. Select the package based on the description of service and press Select.
Step 3. Choose Day & Time. *** Saturday’s Peak Pricing.
Step 4. You will be required to put a card on file and confirm you have read the Cancelation and No-Show Policy. As well as complete all other Questionnaires and Waivers. You will not be charged until the day of your service.
All appointments confirmed in advance.
No Appointments Available, Now What?
You may add yourself to the waitlist.
Adding yourself to the waitlist will notify you via email or text if an appointment becomes available. Please add several dates so we can better accommodate you.
Our Cancelation Policy.
We understand that life get’s busy and plans change. We kindly ask that you provide notice before your scheduled appointment if you need to cancel or reschedule.
Appointments canceled on the day of the appointment or that are no- call / no-shows will be subject to a fee of 50% of the total scheduled service(s).
All cancellations must be made by text or voicemail to 678-835-8607. Messages sent to stylist or through social media or other platforms will not be considered an official cancellation.
If a fee is incurred , an invoice will be sent via email. The balance must be paid by card or venmo @lanewesthairco before any future appointments can booked with any provider.
We truly value your time and appreciate you respecting ours. This policy ensures we preserve our business and can provide services to you all if you are on our waitlist at any time.
Thank you for understanding and supporting our business.
How Should I Arrive For My Appointment?
Please arrive with clean, product free, dry, detangled hair.
Balayage Clients: If you have a curlier texture, please smooth your hair before your appointment. This allows for a more seamless application and timely service.
Extension Clients: If you are scheduled for a Weft Mini Move-Up, please detox your hair with Goldie Locks Clarifying Shampoo before your appointment.
What Payment Methods Do You Except?
Venmo, Apple Pay, Cash, All Major Credit Cards, Affirm, Afterpay.
More Questions? Please email collective@lanewesthairco.com.
We look forward to serving you!
