FAQ

Detox Shampoo. A Goldie Locks Must Have

How Do I Make An Appointment?

Booking Instructions:

Step 1. Use any Book Now button to be directed to booking site.

Step 2. Select the package based on the description of service and press Select.

Step 3. Choose Day & Time. *** Saturday’s Peak Pricing.

Step 4. You will be required to put a card on file and confirm you have read the Cancelation and No-Show Policy. As well as complete all other Questionnaires and Waivers. You will not be charged until the day of your service.

All appointments confirmed in advance.

No Appointments Available, Now What?

You may add yourself to the waitlist.

Adding yourself to the waitlist will notify you via email or text if an appointment becomes available. Please add several dates so we can better accommodate you.

Our Cancelation Policy to reserve an appointment is:

By booking you are accepting these terms. Lane West requires 48 hours notice when canceling or rescheduling an appointment. Canceling or rescheduling after that timeframe will result in a fee of 30% of the service value. Our appointments are confirmed 72 hours in advance via TXT and Email. If you reserved services, a cancellation policy will apply.

No Call/ No Shows will be charged a no-show fee of 50% of the service value

How Should I Arrive For My Appointment?

Please arrive with clean, product free, dry, detangled hair.

Balayage Clients: If you have a curlier texture, please smooth your hair before your appointment. This allows for a more seamless application and timely service.

Extension Clients: If you are scheduled for a Weft Mini Move-Up, please detox your hair with Goldie Locks Clarifying Shampoo before your appointment.

What Payment Methods Do You Except?

Venmo, Apple Pay, Cash, All Major Credit Cards.

More Questions? Please email collective@lanewesthairco.com.

We look forward to serving you!

March 28, 2024

New Clients Start Here

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IF IT DOESNT FEEL LIKE 90'S COUNTRY I DONT WANT IT